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An Enigma Wrapped in a Metaphor

Last month, after two men were asked to leave a Philadelphia Starbucks on the grounds that they were loitering, the Starbucks Corporation announced that it would close more than 8,000 stores for a day in order to impose “unconscious bias training” on its employees. (Readers contemplating the wisdom or scientific soundness of this “training” will wish to consult Andrew Ferguson’s essay elsewhere in these pages.) The grievance industry’s response to Starbucks’s announcement was about as predictable as a caffeine buzz after a redeye: The company’s decision is okay, the activist community concluded, but it doesn’t go far enough.
One wonders how long and piteously the coffee company would have to grovel in order to satisfy, say, Henry Louis Gates or Ta-Nehisi Coates. At least one response, though, did catch our attention, that of Derrick Johnson, president and CEO of the NAACP. His idea? Mandatory unconscious bias training for all public officials.
“We commend Starbucks CE…
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